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Case Study

How FUSION (now Garmin) Improved Conversions by 17% in a Competitive US Market

The Challenge

Despite operating across multiple markets and relying on a “research online, buy offline” distributor model, FUSION’s US visibility wasn’t supporting dealership demand. The site didn’t rank in the top five for core terms, and the brand frequently appeared on page two. Dealership conversions were low, while competition from big-budget brands in key boating regions made paid traffic increasingly expensive. Without change, growth would remain constrained and inefficient.

Secured Visibility on High-Intent Product Searches

To build demand where customers were actively researching marine audio, we prioritised visibility on high-value product terms that weren’t performing organically. We mapped the keyword landscape, identified gaps across core categories, and clarified which queries signalled strong purchase intent versus general browsing. This created a cleaner focus for investment and messaging, ensuring campaigns aligned to the terms most likely to influence dealership enquiries and in-store purchase behaviour.

Reduced Waste by Tightening Geo Targeting Around Dealers

With dealership visits as the commercial goal, we refocused spend on the areas most likely to convert. We refined location targeting using radius proximity around dealer locations, reducing wasted impressions in low-relevance regions. Alongside this, we shifted emphasis toward more cost-effective long-tail terms that better matched real buying behaviour. The result was stronger traffic quality and improved efficiency, without relying on inflated bids in overly broad competitive zones.

Increased Conversion Intent With Data-Led Audience Modelling

To lift dealership actions, we reduced reliance on generic targeting and built a clearer definition of “high-intent” users. We modelled audiences based on behaviours and signals consistent with people searching for their nearest dealer, then layered this over keyword targeting to concentrate spend where intent was strongest. This approach improved the likelihood that clicks came from users closer to purchase—supporting more consistent dealership conversions and a more reliable path to growth.

The Results

Performance shifted from limited visibility to a more efficient, conversion-driven growth channel.
21%

Click Growth

17%

Dealership Growth

-14%

Cost Per Dealership Visit

With tighter targeting, clearer intent signals, and a stronger focus on dealership outcomes, results became easier to sustain in a highly competitive market. This created a more scalable way to generate demand while protecting efficiency as competition intensified.

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